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Center for Health and Wellbeing 3636 5th Avenue Suite 300 San Diego, CA 92103
Parking for our Hillcrest Office is located behind our building and can be accessed from 4th Avenue just South of Pennsylvania Avenue. There is a $2.00 per hour rate for patients parking in the lot during their appointments.
There are two disabled parking spaced located on 5th Avenue, directly in front of our office. The front of our building is wheelchair accessible. Once inside, there is an elevator available.
No cash refunds without a receipt. No cash refunds on items or on any items that have been opened. No cash refunds after 30 days. Credit refunds with a receipt on purchases 30-90 days old. No refunds or credits on purchases over 90 days old. Gift Certificates are non-refundable and must be used for their intended purpose.
Life Threatening Emergencies: Dial 911 For medical situations outside office hours, a physician may be paged by calling our answering service at 760-494-9699.
If you have an urgent medical problem during business hours, please call our office at 619-814-5500 and we will either schedule a same day appointment with you or have a nurse triage your call. If we cannot see you in our office the same day, we may refer you to an urgent care facility
Please contact your pharmacy directly and have them fax your refill request to our office at 619-814-5500. Please allow 72 hours for routine refills to be processed. Plan ahead. A prescription refill is not an emergency. New prescriptions and certain medications require prior authorization and may not be covered by your insurance. Please allow 7-10 days for insurance companies to verify coverage. We cannot guarantee insurance coverage for your medications.
Your insurance dictates where you must go for lab work. Please ask our staff for specific locations. Allow up to 7 business days for results including pap smears and blood tests. Our office will follow-up with you in regards to your results. We cannot guarantee insurance coverage for lab-work
HMO Patients should allow 7-10 business days for routine referrals to be authorized. In most cases patients will receive a letter in the mail or our office will contact you by phone. PPO patients may usually make specialist appointments directly. For referral details and limitations, patients should contact their insurance company directly.
If you have a medical emergency that is life threatening, dial 911 immediately. If the matter is urgent, and after office hours, please call our answering service at 760-494-9699 to page the provider on call.